FAQ
Where are we located and where are the products made?
We are located in Blainville, Quebec, Canada. All of our products are made in our small workshop here in Canada, from lumber to the final product!
What is our return policy?
Please refer to our Return Policy
What are our shipping policy?
All orders are shipped from Canada. We ship to Canada and to the US and offer free shipping for orders over $175 CDN/$130 USD (before taxes).
Most of the orders will be fulfill within 1-5 business days of receipt. Custom orders will take longer to process and will be communicated accordingly.
*Additional shipping charges apply if you are a resident from a remote location of Canada or the USA. We will contact you to give you the shipping cost.
Please note:We do not assume responsibility of the package once it is picked up by our shipping partners. If you have an issue with your delivery, please contact the courier directly.
What type of wood and finish do we use?
We use a wide range of domestic and exotic hardwoods.
All our food contact products are finished with a food safe finish and contain no dye or wood stain.